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Full-time

Reservations Officers (2 Positions)

OUR CLIENT IS HIRING

Location not specifiedPosted September 6, 2026Closes December 9, 2026

Job Description

Key Accountabilities

Manage enquiries, quotations, bookings, confirmations, amendments and cancellations accurately and promptly, ensuring every reservation is handled with care and attention to detail.

Coordinate guest profiles, dietary and special requirements, transfers, activities and pre-arrival information to ensure guests receive a seamless and personalised experience.

Maintain reservation-system and channel data , track payments, and support accurate revenue and occupancy reporting .

Work closely with camp operations and sales partners to ensure a seamless guest journey from initial enquiry through to arrival and departure.

Ideal Profile

Diploma or degree in Humanities, Public Relations, Tourism, Hospitality, Travel or a related field.

At least 2 years' reservations, travel or guest-services experience , preferably within safari or luxury hospitality.

Excellent written and verbal English, numerical accuracy and confident digital-system use , with strong attention to detail.

Knowledge of booking platforms, travel-agent channels and Botswana tourism products is advantageous.

How to Apply

• Use the subject line: Application - [Position Title] - [Your Full Name].

Apply via Email

Email: careers@structura.africa